Customer Success Stories

Access Server Customer Success Story: Richweb, Inc.

Are you a managed service provider (MSP) looking for a reliable, easy-to-use, secure networking solution to offer your customers? Do you want your customers to be able to test-drive a VPN solution with a risk-free trial period? Access Server or Cloud Connexa could be the perfect solution for your business.

To illustrate how OpenVPN equips real-world businesses like yours to navigate secure network connectivity and provide the industry-leading solutions your customers expect, we’re sharing customer success stories like this one from Richweb, Inc.

Richweb, Inc. is located in Richmond, Virginia. “Since 1995, Richweb, Inc. has specialized in developing comprehensive technology solutions that have been the key to success for enterprises and non-profits of all sizes. With decades of experience, we have blossomed alongside the technology, growing to offer a wide variety of software, internet, and networking services to fit the needs of our customers.” 

Richweb specializes in Cloud, Managed Services, and Web with their own data center that delivers high-quality engineered solutions for small and medium-sized businesses (SMBs).

We connected with Mark Lea, CEO of Richweb, Inc., to learn about his experience with Access Server.

Recommended Reading: OpenVPN Cloud Customer Success Story: Warburn Estate 

Connecting With Richweb, Inc. CEO, Mark Lea

Richweb CEO Mark Lea says his company has been using OpenVPN solutions for 8-10 years. Richweb prides itself on providing its customers with flexible solutions, a focus on security, and a one-stop-shop experience. Richweb strives to meet all of its customers’ IT needs, and using Access Server has been an integral part of Richweb’s ability to deliver on that commitment.

We asked Lea why using Access Server is critical to his company’s success. He says, “A good VPN is very important to Richweb because we’re a managed service provider who likes to guarantee our customers they have safe and secure connections.”

Recommended Reading: CloudConnexa® Customer Success Story: Dataweavers

Before becoming an OpenVPN customer, Lea says, “We used other VPN products, some commercial off-the-shelf, some open-source. We really like OpenVPN because it works really well and is easy to use,” he adds. “And it also gives us the licensing opportunity to deploy to users — let our customers try it — and then we can move them up to the right-sized licensing for them.”

When asked what he likes best about OpenVPN, Lea reiterated how much he appreciates the licensing. Richweb can deploy Access Server to their customers, who can try it out quickly and easily, risk-free.

The ability to offer customers a try-before-you-buy experience with Access Server has allowed Richweb to maintain a competitive advantage.

The ability to offer customers a try-before-you-buy experience with Access Server has allowed Richweb to maintain a competitive advantage.

“It’s simple for them to install, simple for them to use. And once they’re comfortable with it, we move them up to their 10- or 20-user license based on the size of their organization.”

As far as Lea is concerned, nothing compares to his experience with Access Server. He says, “OpenVPN gives you the best price, quality of service, and ease of use of any product out there.”

“OpenVPN gives you the best price, quality of service, and ease of use of any product out there.”

Mark Lea, CEO, Richweb, Inc.

You can view Lea’s full customer testimonial below.

Recommended Viewing: How Our Customers are Using OpenVPN

Get Started Today with Access Server or CloudConnexa® 

OpenVPN® is the market-proven leader in secure virtualized networking. Our cloud-based platform enables organizations to maintain secure communication between their distributed workforce, IoT/IIoT devices, and the online services they rely on daily. Built on the market-proven OpenVPN protocol, the solution combines advanced network security, encrypted remote access, and content filtering into a virtualized secure network that provides the best of VPN and ZTNA security.

With over 60 million downloads of our core open-source software and over 20,000 commercial customers, OpenVPN is recognized as a global leader in secure networking.

Ready to take your business to the next level with Cloud Connexa or Access Server? Work from anywhere and from any device with confidence. Create an account today for three free connections with Cloud Connexa or two free connections with Access Server. No credit card required.

Share this story: