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Set notification for high subscription usage

Abstract

The default state of the High Subscription Usage notification setting is OFF. When turned ON, The Owner and all Administrators of the WPC will receive an email alert notifying them that the number of connections to their WPC has exceeded the set threshold.

The default state of the High Subscription Usage notification setting is OFF. When turned ON, the WPC Owner and all Administrators will receive an email alert notifying them that the number of connections to their WPC has exceeded the set threshold.

The threshold is configured as a percentage of the subscribed connections. For example, a threshold set at 80% for customers who subscribe to 100 connections will send an email alert when 80 or more connections are active during the previous day. This alert serves as an advance warning that the number of active connections might soon exceed the number of subscribed connections and may lead to connections being disconnected.

The default high subscription usage threshold is set to 80%. To change the threshold percentage, follow the steps below:

  1. Navigate to Settings > Notifications.

  2. Click Edit, which is located in the top right corner.

  3. Change the Threshold percentage in the High Subscription Usage section.

  4. Click Update.

  5. Check that the details shown in the confirmation dialog box are correct, and click Confirm.

To turn this notification ON or OFF, follow the steps below:

  1. Navigate to Settings > Notifications.

  2. Click Edit, which is located in the top right corner.

  3. Toggle the switch to turn the notification ON/OFF in the High Subscription Usage section.

  4. Click Update.

  5. Check that the details shown in the confirmation dialog box are correct, and click Confirm.