Set CloudConnexa DNS Proxy Off
CloudConnexa uses its own DNS server by default and acts as a DNS proxy by being an intermediate server between the client device and the upstream DNS server, which can be your configured private DNS server. It is possible to disable this proxy functionality.
CloudConnexa uses DNS Proxy to process DNS requests between connected devices and upstream DNS servers. DNS Proxy enables CloudConnexa features that rely on domain-name resolution, including:
Use of custom DNS Servers.
Routing to Applications for Networks and Hosts.
Cyber Shield Domain Filtering.
Addition of DNS Records.
Use of DNS Zones.
Application sharing using AppHub.
You can turn off DNS Proxy when your configuration doesn't require these features.
Important
Turning off DNS Proxy prevents Domain Filtering from being applied. Your Domain Filtering rules remain saved, but CloudConnexa doesn't apply them until you turn DNS Proxy back on.
Before you begin
Review the impact of turning off DNS Proxy.
When DNS Proxy is off:
Domain Filtering rules remain configured but aren't applied.
Custom DNS server and DNS zone settings are no longer effective.
Features that rely on CloudConnexa resolving domain names may no longer work as expected.
If you're using Cyber Shield Domain Filtering, refer to Domain Filtering before disabling DNS Proxy.
Turn off DNS Proxy
Navigate to Settings → DNS.
Select Edit DNS Server Details.
Expand the Advanced Configuration section.
Toggle the DNS Proxy switch to OFF.
Select Confirm if you agree with the impact of this setting change, as displayed in the confirmation dialog box.
Select Update.
Ensure the details shown in the confirmation dialog box are correct, and select Confirm.
An information panel will be displayed to notify you that the DNS server and DNS zone settings are no longer effective.
Turn DNS Proxy back on
Navigate to Settings → DNS.
Select Edit DNS Server Details.
Expand Advanced Configuration.
Turn on DNS Proxy.
Select Update.
Confirm the change.
CloudConnexa resumes DNS processing for features that depend on DNS Proxy, including Domain Filtering.
Domain Filtering and encrypted DNS
DNS Proxy allows CloudConnexa to apply Domain Filtering to DNS queries it resolves.
Encrypted DNS, such as DNS over HTTPS (DoH), can send DNS queries to a third-party resolver instead. Those queries can bypass Domain Filtering even when DNS Proxy is on.
For full Domain Filtering coverage, turn off secure or encrypted DNS in browsers and devices, such as through your organization's device policies.