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Set CloudConnexa (Username/Password) authentication for Users

Abstract

CloudConnexa supports one form of user authentication at a time. CloudConnexa (Email/Password) authentication is the default user authentication. Other means of user authentication are SAML and LDAP.

CloudConnexa supports one form of user authentication at a time. CloudConnexa (Username/Password) authentication is the default user authentication. Other means of user authentication are SAML and LDAP. The authentication check is performed, as applicable, whenever the User/Administrator attempts to:

  1. Sign in to the User/Adminstration portal.

  2. Sign in with the OpenVPN Connect app to add a connection Profile.

  3. Connect to WPC using the OpenVPN Connect app.

Note

The Owner will always use the credentials (email and password) set during creating the CloudConnexa account for login, profile download, and connection. This authentication method applies to Users and Administrators of the WPC.

The default setting for user authentication is CloudConnexa (Username/Password). If SAML or LDAP has been configured and you want to revert to CloudConnexa authentication, follow the steps below:

Note

The previous configuration for SAML or LDAP will not be deleted if you change the user authentication method.

Note

Users using the previous authentication method will be suspended upon changing the User Authentication method. For example, if User A was created with SAML authentication and the authentication method is changed to CloudConnexa (Username/Password), User A will be suspended.

  1. Navigate to Settings > User Authentication.

  2. Click Edit, which is located in the top right corner.

  3. Select the CloudConnexa (Username/Password) option.

  4. Click Update.

  5. Check that the details shown in the confirmation dialog box are correct, and click Confirm.

Tutorial showing how to set user authentication to CloudConnexa (Username/Password)