Case Study: Softech

A VPN Connection That Won’t Leave You Hanging

Softech is a global technology company that provides a variety of software solutions to airports, weather, environmental, and transportation entities. First established in 1991, the company virtually supervises, monitors, and measures everything that is in motion, as well as the resulting effects — including noise, pollution, traffic, and much more. The Softech group has a strong international presence with activities from Milan to Bangkok, and from Jeddah to Rio de Janeiro.

The Challenge

Due to the nature of their work, Softech employees needed to connect remotely with customers through the internet — with assurance that there would be no connectivity issues or dropped connection. But as the owner explained, “We used to use a modem connection, but it was very slow and had a lot of security and connectivity problems. We needed a better and stronger connection to allow the company to grow.” The company couldn’t grow the way they needed as long as their remote solution kept leaving them (and their customers) hanging.

The firm needed a new solution that would allow them to provide prompt support to its customers — and they needed it to be reliable, affordable, and easy to use.

Our Solution

After searching for a solution that could meet their needs as a growing company, Softech found OpenVPN Access Server, and loved that it was so easy to install and use. According to the owner, OpenVPN solved a lot of the companies problems because the solution provides a fast and reliable connection, and allowed them to solve all of the problems their customers faced — without forcing the company to spend a lot of money. OpenVPN Access Server solved connectivity and security concerns while adhering to the company’s vision of conceiving new solutions while integrating innovative scenarios into existing environments.

The firm needed a new solution that would allow them to provide prompt support to its customers — and they needed it to be reliable, affordable, and easy to use. OpenVPN Access Server was their solution.

Further Reading

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Access Server accepts incoming connections only if that device and user has the correct certifications. With OpenVPN Access Server, 3DCart communications are secure; outsiders can’t eavesdrop or spy.

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Having a good VPN is very important to Richweb because as a trusted service provider, they need to guarantee their customers will have safe and secure connections.