Mach Alert is a fire station alerting (FSA) solution that helps dispatchers get first responders on the road to respond to emergencies. The solution was designed to provide state of the art functionality and reliability within the fire and medical alerting process. Their solution gives dispatchers the tools to get first responders on the road faster than ever before — while reducing stress and keeping their focus on getting the job done. Mach Alert allows for rapid response, seamless integration with existing communications systems, robust reliability, and expandability. The company has installed systems in more than 450 fire stations around the globe.
Mach Alert is installed in fire stations internationally, and with a growing customer base, the company needed a solution of its own. Rather than a solution to help expedite emergency calls, Mach Alert wanted more security for its data to ensure there were no breaches of information in its systems — and it needed a solution that was reliable to limit, or even eliminate, unexpected downtime. Mach Alert services literally help in life and death situations, so breaches or downtime just can’t happen.
Mach Alert wanted a VPN solution that was easy to use, reliable, and more effective with its business model. They also wanted something that could be used with two-factor authentications for greater end-point-authorization security.
This makes OpenVPN Access Server an incredibly secure and reliable VPN solution — so Mach Alert doesn’t have to worry about unexpected downtime or breaches causing problems.
“We used to use a modem connection, but it was very slow and had a lot of security and connectivity problems. We needed a better and stronger connection to allow the company to grow.”
The company needed a new solution for its entire remote workforce, that would allow simplified access control and management.
The company needed a better way to securely share access to its Communication Server with its clients — that was easier to set up, use, and configure, while delivering the must-have privacy and security for their confidential work.
PMG employees often travel to meet customers. They need a secure solution to quickly access the company’s network remotely.