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Edit a User's Account Details

Abstract

A User's contact details and account settings, such as User Group. Role and Account Status can be edited after a User is created.

A User's contact details and account settings, such as User Group. Role and Account Status can be edited after a User is created. To edit a User, follow the steps below:

  1. Navigate to Users > Users.

  2. Click on the pencil_icon.png icon on the row for the User whose details you want to change.

  3. For Username, it cannot be changed.

  4. For Groups, select one from the drop-down list as needed.

    Note

    If LDAP or SAML group mapping is used, the User Group will automatically change on the next authentication. Instead of changing the user's details here, change them in the Identity Provider or LDAP directory.

  5. For Roles, select one from the drop-down list as needed. Roles can be changed only if the Account status is Active.

  6. For Status, select one from the drop-down list as needed.

    Note

    Account status cannot be changed if LDAP or SAML is used for authentication.

  7. Edit the First Name, Last Name, and Email as needed.

    Note

    Email is mandatory if the Role is changed to Admin.

    These fields can be used in SAML attribute mapping. When SAML authentication is used, changing them at the Identity Provider is best.

  8. Click Update User.