A User's contact details and account settings, such as User Group and Role can be edited after a User is created. To edit a User, follow the steps below:
Navigate to Users > Users.
Click on the
icon on the row for the User whose details you want to change.For Role, select Member or Admin. Roles can be changed only if the Account status is Active.
Username cannot be changed.
For Primary User Group, select one from the drop-down list as needed. To assign Secondary User Groups to the User, see Assign Secondary User Groups to a User.
Note
If LDAP or SAML group mapping is used, the User Group will automatically change on the next authentication. Instead of changing the user's details here, change them in the Identity Provider or LDAP directory.
Edit the First Name, Last Name, and Email as needed.
Note
Email is mandatory if the Role is changed to Admin.
These fields can be used in SAML attribute mapping. When SAML authentication is used, changing them at the Identity Provider is best.
Click Update User.