Manage passwords for a User
Various password management functions are available when using the default CloudConnexa username/password authentication. You can generate a temporary password, view it, send it by email, and force the user to change their password.
Generate temporary password
To overwrite the existing password in use by the user and generate a new temporary password, follow the steps below:
Sign in to your WPC's Administration portal by entering your Cloud ID in a web browser (for example,
company_name.openvpn.com).Navigate to Users > Users.
Click on the
icon on the row for the User whose password you want to overwrite.Select Generate temporary password from the drop-down menu.
Click Confirm in the dialog box.
Show temporary password
To view the CloudConnexa-generated temporary password, follow the steps below:
Sign in to your WPC's Administration portal by entering your Cloud ID in a web browser (for example,
company_name.openvpn.com).Navigate to Users > Users.
Click on the
icon on the row for the User whose password you want to view.Select Show temporary password from the drop-down menu.
Click the eye icon to see the password in plain text.
Click the clipboard icon to copy the password.
Click Close.
Send temporary password by email
You can initiate a password update for the User's CloudConnexa Account and email the temporary password to the User by following the steps below:
Sign in to your WPC's Administration portal by entering your Cloud ID in a web browser (for example,
company_name.openvpn.com).Navigate to Users > Users.
Click on the
icon on the row for the User whose password you want to view.Select Send temporary password by email from the drop-down menu.
Click Confirm in the dialog box.
The User will receive an email with a one-time password.
Force password change
To invalidate a User's current sessions and force the User to change their password, follow the steps below:
Sign in to your WPC's Administration portal by entering your Cloud ID in a web browser (for example,
company_name.openvpn.com).Navigate to Users > Users.
Click on the
icon on the row for the User whose password you want to view.Select Force password change from the drop-down menu.
Click Confirm in the dialog box.