HOWTO General


Once you have a license activated and the VPN Server is running on your Access Server, remote users can login to the Client Web Server and download customized client configuration files and/or pre-configured Windows Client software installer files. These files are generated dynamically when a remote user successfully logs in.

You can determine the URL of the Client Web Server using the Server Network Settings page. Usually the public “Hostname or IP Address” setting is used for the URL, as this setting corresponds to the server’s public name or IP address (used by clients on the Internet to communicate with the server). E.g., if the “Hostname or IP Address” is set to “” (and the Client Web Server port number is 443), the URL for remote users to use to contact the Client Web Server would be

If you are not using 443 as the VPN port or have TCP mode disabled you will have to put port 943 at the end of the Ip Address:

*Note that the settings for the Client Web Server on the Server Network Settings page allow you to specify different IP address and port combinations for the Client Web Server, along with the VPN Server and Admin Web UI. Consult the Access Server documentation and Help page for more information on these settings.

Remote users login to the Client Web Server and see four hyperlinks: The first two are for the Generic Client Installer (Windows Only) and the Generic Client Profile the other two links are for the customized client configuration file (which can be used with any compatible OpenVPN client, version 2.1 or later), and one link for the Windows software installer. The remote user can immediately download and run the installer to add the pre-configured OpenVPN Windows Client on their computer.

*Note that installing the OpenVPN Client software requires administrative privileges on the Windows host (as a virtual network interface driver is included in the installation).

The setup process for installing the OpenVPN-AS Windows Client is pretty straightforward; click next to install, Accept the Agreement, and Click install where to allow the default installation location.

Once the Windows Client software is installed, the user can run the “OpenVPN” shortcut from the Programs list. The user provides his or her password at the Login dialog box and presses “Connect”. Once the OpenVPN Client communicates with the VPN Server, the VPN connection is established and the dialog box is minimized. At this point, the remote user is “on the VPN.” The user can terminate the VPN session by right-clicking on the OpenVPN Client icon (orange, with a ‘keyhole’ shape) in the taskbar and choose “Disconnect.”

Once the client has gotten the configuration settings from the OpenVPN Access Server you will see a status dialogue that says "Assigning IP Address..". after the IP Address has been assigned you will see this Status below, you are not connected the the OpenVPN Access Server.