To connect to CloudConnexa, you need OpenVPN Connect installed on your device and a connection profile imported. If you haven't completed these steps yet, sign in to your User Portal and follow the Get Connected instructions there.
Your IT administrator controls whether you're prompted to authenticate every time you connect, only after a period of inactivity, or not at all.
Follow these steps to connect using OpenVPN Connect:
Launch OpenVPN Connect.
Toggle the OpenVPN Profile that you want to connect.
The OpenVPN tunnel is connected, and you will see the Connected screen.
Follow the steps below to authenticate before connecting:
Launch OpenVPN Connect.
Toggle the OpenVPN Profile that you want to connect.
Your default web browser will open with the authentication screen, and the Connect application will display a prompt.
Enter your Username and Password and click Sign In.
You may be prompted to enter a 2FA code using an Authenticator application. Enter the code and click Confirm. Refer to Authenticating with 2FA.
After successful authentication, you will see You're connected! in the web browser.
OpenVPN Connect will display the Connected screen.
Authenticating with a temporary password
This tutorial shows a User authenticating with a temporary password and setting a new one.
Configuring Authenticator App for 2FA
This tutorial shows the QR code displayed for Authenticator setup as well as using a manual code for setup without the use of the QR code.
Authenticating with 2FA
This tutorial shows authentication with the use of a 2FA code.
Follow the steps below to authenticate before connecting:
Launch OpenVPN Connect.
Toggle the OpenVPN Profile that you want to connect.
The Connect application will display a prompt.
Your default web browser will open with the familiar SSO authentication screen. Authenticate as you usually do with any other SSO-enabled corporate web application.
After successful authentication, you will see You're connected! in the web browser.
OpenVPN Connect will display the Connected screen.
