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Connect To CloudConnexa

Abstract

Instructions for users to connect to CloudConnexa using the OpenVPN Connect application.

To connect to CloudConnexa, you need an OpenVPN tunneling protocol-compatible client software installed on your device and a CloudConnexa Connection Profile.

OpenVPN Connect Application is free client software that you can install on Android, iOS, macOS, and Windows and can be downloaded from Get OpenVPN Connect Client. For Linux, refer to Client for Linux.

To get the CloudConnexa Connection Profile, refer to Import CloudConnexa Connection Profile.

Your IT department can set whether you need to authenticate every time you connect, only when a specific time has elapsed after your past authentication, or not authenticate at all.

Your IT team can enable two-factor authentication while connecting or setup CloudConnexa to use your corporate Single Sign On (SSO) system. We have covered all the various scenarios here.

Follow these steps to connect using the OpenVPN Connect Application:

  1. Launch the OpenVPN Connect application.

  2. Toggle the OpenVPN Profile that you want to connect.

    imported_profile.jpg

    The OpenVPN tunnel is connected, and you will see the Connected screen.

    connectedscreen.jpg

Follow the steps below to authenticate before connecting:

  1. Launch the OpenVPN Connect application.

  2. Toggle the OpenVPN Profile that you want to connect.

    imported_profile.jpg

    Your default web browser will open with the authentication screen, and the Connect application will display a prompt.

    connection_auth_prompt_in_app.jpg
  3. Enter your Username and Password and click Sign In.

    Note

    If your authentication is still valid, authentication will be skipped, and you will proceed from Step 5.

    Note

    If your password was reset and a temporary password sent, enter your username and temporary password and click Sign In. You will be asked to set a new password on the next page. Refer to Authenticating with a temporary password.

    webauth.png
  4. You may be prompted to enter a 2FA code using an Authenticator application. Enter the code and click Confirm. Refer to Authenticating with 2FA.

    Note

    If your 2FA code was reset, you may need to configure your Authenticator application and authenticate with the 2FA code. Refer to Configuring Authenticator App for 2FA

  5. After successful authentication, you will see You're connected! in the web browser.

    Connected_in_webbrowser.png

    The Connect application will display the Connected screen.

    connectedscreen.jpg

Follow the steps below to authenticate before connecting:

  1. Launch the OpenVPN Connect application.

  2. Toggle the OpenVPN Profile that you want to connect.

    imported_profile.jpg

    The Connect application will display a prompt.

    connection_auth_prompt_in_app.jpg
  3. Your default web browser will open with the familiar SSO authentication screen. Authenticate as you usually do with any other SSO-enabled corporate web application.

    Note

    If your authentication is still valid, authentication will be skipped.

  4. After successful authentication, you will see You're connected! in the web browser.

    Connected_in_webbrowser.png

    The Connect application will display the Connected screen.

    connectedscreen.jpg