Set CloudConnexa Username & Password Authentication for Users⁠

Overview⁠

CloudConnexa Username & Password authentication allows users to authenticate directly with credentials managed by CloudConnexa.

Authentication checks are performed, as applicable, whenever a user or administrator attempts to:

  • Sign in to the User portal or the Administration portal.

  • Sign in with OpenVPN Connect to import a connection profile.

  • Connect to the WPC using OpenVPN Connect.

CloudConnexa Username & Password authentication supports:

Before you begin⁠

Before configuring CloudConnexa Username & Password authentication:

  • Ensure you have access to the CloudConnexa Administration portal.

  • Review your organization's password management requirements.

  • Determine whether users should also be offered additional authentication methods through MAM.

Configure CloudConnexa Username & Password authentication⁠

CloudConnexa Username & Password authentication is available by default. If SAML SSO or Private LDAP authentication is currently configured and you want to enable or return to CloudConnexa Username & Password authentication, follow the steps below:

  1. Sign in to your WPC's Administration portal by entering your Cloud ID in a web browser (for example, company_name.openvpn.com).

  2. Navigate to Settings → User Authentication.

  3. Select Edit.

  4. Set CloudConnexa Username & Password to Enabled.

  5. Select Enable 'CloudConnexa Username & Password' only, or select to enable more than one authentication method.

    • If you select multiple authentication methods, you can also select to enable CloudConnexa Username & Password for all existing and new users.

  6. Select Confirm.

What happens next⁠

After CloudConnexa Username & Password authentication is enabled:

  • Users can create and manage CloudConnexa passwords in accordance with the configured password policies.

  • Users can authenticate directly with CloudConnexa credentials.

  • 2FA can be enabled for additional security.

  • Additional authentication methods can be configured through MAM.

Tutorial showing how to set user authentication to CloudConnexa (Username/Password)⁠