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Resetting Two-Factor Authentication for a User

When an Administrator resets two-factor authentication for a User, the User must then reset their authenticator application settings. Follow these steps to reset the two-factor authentication methods for a User:

  1. Navigate to Users.

  2. Click Users.

  3. Click (⋮) for the User you want to edit.

  4. Click Reset 2FA.

  5. Click Confirm.