Administrator
An Administrator is a special type of User who has been granted rights to administer and configure all aspects of the WPC by the Owner of the CloudConnexa Service.
FAQ for CloudConnexa Administrators
Here are answers to some common questions that you, as an Administrator, might have.
- 1. What is a Wide-area Private Cloud (WPC)?
- 2. How was I made an Administrator?
- 3. Do I sign in differently now that I am an Administrator?
- 4. Are there differences in the Administration portal when viewed as an Administrator versus an Owner?
- 5. How do I know that I am an Administrator?
- 6. Can I still access the User Portal of the account that I am an Administrator of?
- 7. What is the difference in privileges between an Owner and an Administrator?
- 8. Will I receive more email notifications now that I am an Administrator?
- 9. Can I, as an Administrator, promote other Users to the Administrator role?
- 10. Can I be both an Owner of my account and an Administrator for some other account?
- 11. Can I connect to the WPC that I administer?
1. | What is a Wide-area Private Cloud (WPC)? | ||||
CloudConnexa creates a virtually dedicated worldwide private network exclusively for your use. This virtual network is called a Wide-area Private Cloud (WPC). The WPC is identified with the Cloud ID chosen during the signup process. Note: Once selected the Cloud ID cannot be changed. The WPC is identified by [Cloud ID].openvpn.com WPC stands for: Wide-area: This network has its Points of Presence all over the world and your resources, users, and devices can connect to the WPC wherever internet access is available. Therefore, the scope of the network is wide-area Private: Even though the public internet is used for connectivity, OpenVPN tunneling and CloudConnexa multi-tenancy creates a private overlay network over the internet that isolates the network and dedicates it to just your traffic. Cloud: This is not a traditional network made up of hardware devices located on your or the provider's premises but is a virtualization service that is provided from the “cloud” using software and cloud-native technologies that are managed and scaled by OpenVPN Inc. | |||||
2. | How was I made an Administrator? | ||||
The person who signed up for a CloudConnexa account or another administrator added you as a user of their private overlay network and provided you with administrative privileges. | |||||
3. | Do I sign in differently now that I am an Administrator? | ||||
No, you continue to sign in as you did when you were a User by going to the same URL as the user portal or the URL you used to download the connection profile: [cloud id].openvpn.com | |||||
4. | Are there differences in the Administration portal when viewed as an Administrator versus an Owner? | ||||
No, you will not see any noticeable differences as an Administrator other than some of the subscription management calls to action will be missing. As an Administrator, you cannot carry out certain functions that need Owner privileges and will see an error message to that effect if you try to access them. The Account widget at the bottom of the navigation menu will display the role.
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5. | How do I know that I am an Administrator? | ||||
You do not receive an email notification from CloudConnexa when you are made an Administrator. The owner of the account or another administrator must inform you. | |||||
6. | Can I still access the User Portal of the account that I am an Administrator of? | ||||
No, because on login, you will see the Administration Portal. All User Portal tasks can be carried out by you as an Administrator on your own User account while using the Administration Portal. | |||||
7. | What is the difference in privileges between an Owner and an Administrator? | ||||
The Administrator has the same privileges as the account Owner except those listed below:
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8. | Will I receive more email notifications now that I am an Administrator? | ||||
Yes, CloudConnexa will send you the same email notifications that are sent to the Owner. For example, if email notifications for offline Connectors are ON, you will receive them along with the Owner. | |||||
9. | Can I, as an Administrator, promote other Users to the Administrator role? | ||||
Yes, you can. Refer to Changing a User role to an Administrator | |||||
10. | Can I be both an Owner of my account and an Administrator for some other account? | ||||
Yes, you can. Being an Administrator of a WPC does not prevent you from being an Owner of your own CloudConnexa account. | |||||
11. | Can I connect to the WPC that I administer? | ||||
Yes, just like before, you can continue connecting to the WPC. |
