Authentication Failure Lockout Policy⁠

Access Server automatically locks out user accounts after repeated failed authentication attempts to prevent brute-force attacks. When locked out, users see messages like "LOCKOUT" or "User temporarily locked out due to multiple authentication failures."

  • The lockout triggers after five failed attempts within 15 minutes and expires after 15 minutes.

  • Access Server tracks incorrect passwords in a lockout dictionary (stored as hashes). The dictionary is purged if it reaches its limit. The default settings are usually sufficient, but high-volume environments may require adjustments.

  • External authentication systems (LDAP, RADIUS, SAML) may have their own lockout policies.

Admins can modify lockout settings or manually lift a lockout if needed.

Configure the lockout policy⁠

You can configure the lockout policy from the Admin Web UI or the command-line interface.