Authentication Failure Lockout Policy
Access Server automatically locks out user accounts after repeated failed authentication attempts to prevent brute-force attacks. When locked out, users see messages like "LOCKOUT" or "User temporarily locked out due to multiple authentication failures."
The lockout triggers after five failed attempts within 15 minutes and expires after 15 minutes.
Access Server tracks incorrect passwords in a lockout dictionary (stored as hashes). The dictionary is purged if it reaches its limit. The default settings are usually sufficient, but high-volume environments may require adjustments.
External authentication systems (LDAP, RADIUS, SAML) may have their own lockout policies.
Admins can modify lockout settings or manually lift a lockout if needed.
Configure the lockout policy
You can configure the lockout policy from the Admin Web UI or the command-line interface.