Skip to main content

How To Transfer License Keys To My Account?

Abstract

If your colleague left your organization and you need to transfer keys to your account, you should do the following.

Question: My colleague left, and I need to transfer the license keys to my account. What should I do?

Answer:

If your colleague has left and you need to transfer license keys to your account, follow these steps:

  1. Register a new Access Server Portal account.

  2. Contact our support team with the details of the license key or order ID associated with the licenses you need to transfer.

  3. Ask for the license keys to be transferred to your new account.

    • Once we verify your information, we'll transfer the keys to your account. This process is purely administrative and won't affect the activation or operation of your currently installed and activated Access Server.