Refund Policy on License Keys
Question: What is your refund policy on license keys?
Answer:
We offer refunds for any purchased license key that has not been activated on a server and is still valid (i.e., not expired). To request a refund, contact us through our support ticket system and provide the following information:
The unused license key.
The primary holder's email address and contact name.
The order number associated with the license key.
Upon validating your information, we will process the refund using the original payment method and revoke the license key in question.