I bought a key for my customer, but he didn't pay me. Refund me?

We're sorry but we are unable to offer refunds or assistance with recovery of assets based on personal or civil matters. For this reason, if you choose to resell license keys, you are encouraged to secure payment before purchasing the product on your own personal funds. If however the license key is still unactivated, you can simply apply for a license key refund. If it is activated, then it is considered used and not eligible for refunds.