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Activate a User account with a temporary password

Prerequisites

To activate a User account on the CloudConnexa User Portal, each User must first have the required information sent to them in an email from their Administrator.

Example information:

  • Website: https://[your-company-account-name].openvpn.com

  • Username: Your Name

  • Temporary Password: xxxxxxxxxxxx

A User follows these steps to activate an account with a temporary password:

  1. Sign in to the CloudConnexa User portal (https://[your-company-account-name].openvpn.com) with the temporary password.

  2. Set a new password and click Change Password.