Manual profile distribution blocks profile import in the Connect app

This document provides further information on the demonstration of the effects of manual profile distribution. Automatic and manual profile distribution are the two possible methods of making profiles available to users.

When an administrator enables manual profile distribution, users can’t create new devices or download an OpenVPN profile on the user portal. Also, with manual profile distribution enabled, users can’t import a profile directly in the OpenVPN Connect app.

Users can see the effects of manual profile distribution when attempting to import a profile:

  1. Open the OpenVPN Connect app and click plus to import an OpenVPN profile.
  2. Enter your organization’s user portal URL and click Next.
  3. Enter your sign in credentials.

A message instructs the user to ask their administrator to send them an OpenVPN Cloud profile.