Download the Connect app and retrieve a profile

Each user must follow these steps to download the OpenVPN Connect app, retrieve an OpenVPN profile, and connect to the VPN:

  1. Sign in to the OpenVPN user portal (https://[your-company-account-name].openvpn.com).
  2. Access Apps and select your operating system.
    • The OpenVPN Connect app download begins.
  3. Open the downloaded file and follow the installation steps.
    • You can delete the installer file.
  4. To add a profile, open the OpenVPN Connect app and click plus.
  5. Enter the URL for your company’s user portal, which is in the form of https://[your-company-account-name].openvpn.com.
  6. Enter your username and password and click Next.
  7. Select a VPN Region.
    • The default profile name displays, which can be renamed.
  8. Click Add.
  9. Toggle the switch for the newly created profile On.