Activate a user account with a temporary password

Prerequisites: To activate a user account on the OpenVPN User Portal, each user must first have the required information sent to them in an email from their administrator.

Example information:

  • Website: https://[your-company-account-name]
  • Username: Your Name
  • Temporary Password: xxxxxxxxxxxx

A user follows these steps to activate an account with a temporary password:

  1. Sign in to the OpenVPN user portal (https://[your-company-account-name] with the temporary password.
  2. Set a new password and click Change Password.