Activate a user account with a temporary password

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Prerequisites: To activate a user account on the OpenVPN User Portal, each user must first have the required information sent to them in an email from their administrator.

Example information:

  • Website: https://[your-company-account-name].openvpn.com
  • Username: Your Name
  • Temporary Password: xxxxxxxxxxxx

A user follows these steps to activate an account with a temporary password:

  1. Sign in to the OpenVPN user portal (https://[your-company-account-name].openvpn.com) with the temporary password.
  2. Set a new password and click Change Password.