Import CloudConnexa Connection Profile
Learn how to import your CloudConnexa connection profile (.ovpn file) into OpenVPN Connect — covers importing via Cloud ID URL and uploading a .ovpn file directly, on Windows, macOS, Android, and Linux.
Your IT administrator will tell you how your connection profile is distributed. Use the appropriate method below to import it into OpenVPN Connect.
To import your CloudConnexa connection profile, sign in to your User Portal and follow the Get Connected instructions displayed on the page.
Your User Portal URL is provided by your IT administrator and follows the format your-organization.openvpn.com.
The portal will walk you through:
Opening OpenVPN Connect and adding a profile.
Entering your User Profile URL.
Signing in to load your profile automatically.
If you encounter any issues during sign-in, see the sections below.
Errors in Importing Connection Profile
There may be reasons why you might not successfully import a connection profile. These could be because of the following reasons:
Your IT department has restricted everyone from importing profiles because they have another means of distributing the connection profile.
You have exceeded the number of devices you can use as per the limit set per user by your IT department.
The device you are importing the connection profile to isn't authorized.
Your IT administrator may distribute your connection profile as a .ovpn file. Follow the steps below to import it into OpenVPN Connect.
For Linux, refer to OpenVPN 3 client commands.
Launch OpenVPN Connect. If it's not installed, download it from Get OpenVPN Connect.
Select My Profiles.
Select the + (Add) button.
Drag and drop your
.ovpnfile onto the import area, or select Upload File and navigate to the file.Select Import to confirm.
Your profile now appears in the My Profiles list.