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Resetting Two-Factor Authentication for a User

Introduction

Resetting Two-Factor Authentication for a User

A User needs to redo the configuration and setup of the Authenticator Application when their two-factor authentication is reset by the Administrator. In order to reset the two-factor authentication in use for a specific User, the Administrator needs to follow the steps below:

  1. Click on the vertical ellipsis (⋮) icon for the selected User
  2. Click on the Reset 2FA action option
  3. Click on the Confirm button in the confirmation dialog box