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Troubleshooting: Error messages during LDAP configuration

Cannot resolve domain name. Check your DNS server configuration.

  • Check that the hostname and DNS server information is correct.

Cannot reach LDAP Server. Check your LDAP Server parameters and that LDAP Server is connected to WPC.

  • Check that the LDAP server port is correct, that it’s not closed on the LDAP server, and that it’s not blocked by a firewall.

The authentication method is not supported by LDAP. Check your LDAP Server anonymous access.

  • Check that anonymous binding has been enabled on the LDAP server.

Credentials are invalid. Check your Bind DN and Password.

  • Check that the LDAP server Bind DN and password information are correct.