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Enable two-factor authentication for CloudConnexa Users

Overview

Administrators can enable two-factor authentication for their Users to add an additional layer of identity verification. Once two-factor authentication is enabled, an authenticator application must be used to provide an authentication code at sign in. The authentication check is performed whenever the User attempts to:

  1. Sign in to the User portal.

  2. Sign in with the OpenVPN Connect app to add a connection Profile.

  3. Establish a WPC connection using the Connect app.

Steps: Enable two-factor authentication

Sign in to the CloudConnexa Administration portal at https://cloud.openvpn.com.

  1. Navigate to Settings.

  2. Click >User Authentication.

  3. Click Edit.

  4. Toggle Two-Factor Authentication ON.

    Note

    You can choose to enable your Users to Allow Trusted Devices. The User isn’t prompted for additional authentication on a trusted Device for 30 days after the initial authentication.

  5. Click Update and then click Confirm.