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Enabling Two-Factor Authentication for OpenVPN Cloud Users

Introduction

OpenVPN Cloud Administrators can enable two-factor authentication for their users in order to add an additional layer of identity verification.

Once enabled, users will need to use an Authenticator Application in order to supply the second-factor authentication code after providing their username/password credentials. This check will be enforced, when applicable, whenever the user attempts to:

  1. Login to the user web portal
  2. Login with the Connect Client to add a connection profile
  3. Establish a VPN connection using the Connect Client

Enabling Two-Factor Authentication for Users

In order to enable two-factor authentication for Users, the Administrator needs to follow the steps below:

  1. Navigate to Settings and click on the User Settings tab
  2. Click on the Edit button to the top-right
  3. Toggle Two-Factor Authentication to the ON position
  4. Click on the Update User Settings button
  5. Accept the settings update by clicking on the Confirm button