User Portal

Administrator sign in

If an owner assigns the administrator role to a user, the user can sign in to [mycompany].openvpn.com to manage the VPN.

Skip two-factor authentication on trusted devices

A user can follow the steps in this guide to trust a device, which means two-factor authentication can be skipped for 30 days on that device.

Setting up the Authenticator Application during sign in to User web portal

A user can follow the steps in this guide to use an authenticator application for two-factor authentication to sign in to the OpenVPN Cloud User Portal.

Sign in to the user portal with two-factor authentication

Users can follow the steps to sign in to OpenVPN Cloud with two-factor authentication.

User portal overview - manual profile distribution

This guide provides information on the effects of manual profile distribution when signed in to the user portal.

User portal overview - automatic profile distribution

Users can follow these steps in this guide to use automatic profile distribution to retrieve OpenVPN profiles and manage their devices.

Add a new device from the user portal

Follow the steps in this guide to add a new device in the OpenVPN Cloud User Portal.

Activate a user account with a temporary password

Follow the steps in this guide to activate an OpenVPN Cloud user account with a temporary password.

Download the Connect app and retrieve a profile

This guide provides information on downloading and installing the Connect app and retrieving a profile to authenticate with OpenVPN Cloud.

Activate a user account

Follow the steps in this guide to activate a user account in the OpenVPN Cloud administration portal.