Purchasing and activating a license key

Limitations of an unlicensed OpenVPN Access Server

When the OpenVPN Access Server is installed without a license key it allows only 2 simultaneous VPN connections. There is no time limit or functionality limit on this mode. The only difference between a licensed Access Server and an unlicensed one is the amount of simultaneous OpenVPN tunnel connections the Access Server allows. To unlock more connections you can purchase a license key to unlock a certain amount of connections. We suggest you read about the licensing models available for OpenVPN Access Server, and the Access Server pricing page to learn more.

Licensing the server to increase allowed connections

There are two licensing models. One is BYOL which means Bring Your Own License, which means you can install your Access Server on any supported system, and then buy and activate a software subscription license for it from our website. The other licensing model is specifically for Amazon AWS. On Amazon AWS you have the choice of using our cloud image which accepts a software license from our website, or you can use the AWS Marketplace to select and launch an instance with a specific amount of allowed connections, which gets billed through AWS directly and requires no separate license.

Please also note that having a software subscription license for OpenVPN Access Server does not mean you can connect to our servers with your OpenVPN client program. A software subscription license is meant for an OpenVPN Access Server installation on a server you manage. Purchasing and having an Access Server software subscription license does not mean that you can connect to openvpn.net with your OpenVPN client program. That is not a service we offer on openvpn.net.

If you are looking for a VPN termination service where you can connect your computer to an already existing VPN server for the purposes of securing your Internet traffic, take a look at our offering called Private Tunnel instead. But if you want to set up your own OpenVPN server based on our OpenVPN Access Server product, and need more than 2 simultaneous connections, then purchasing a software subscription license for OpenVPN Access Server is the way to go.

Step 1: register for a free account on openvpn.net

On our main website openvpn.net you can register for a free account. This does not obligate you to purchase anything; registration is free. With an account on our website you can use the purchase license key page and it will also allow you to gain access to the support ticket system. Please note that having an account on openvpn.net does not mean you can point your OpenVPN client program at our site and get connected with a VPN tunnel. Some people seem to get confused about this point but our website is just a website, not a VPN termination service. If you are looking for a VPN termination service, try Private Tunnel instead.

Step 2: confirm your account

Via email a message will be sent to you asking you to confirm your account. This is to prevent spammers from adding just any email address to our systems. If for whatever reason this confirmation message is not making it to your mailbox it's possible the message is in the junk or unwanted folder of your mail client. If all fails, there is a contact form that you can use to describe your problem and request assistance in registration.

Step 3: go to the purchase license key page

On the Access Server portal on our website you can select how many connections you want on your subscription. The minimum is 10. Some discounts apply if you choose a larger amount. The details about pricing are available on our pricing overview page. Once payment is completed, the subscription is immediately issued and made available to you. You can use the subscription activation key to activate your server.

Step 4: activate the license key in the Admin UI

The first time you log in to your OpenVPN Access Server, you will be shown the Activation page where you can put the subscription activation key and activate your server. If this is not the first time you've logged in, you can find the Activation page under Configuration > Activation. Input the key there and activate it. It is also possible to do activation on the command line, information on that can be found below in the activation troubleshooting section.

Activation troubleshooting

If you are experiencing problems activating your subscription activation key, or with an Amazon pre-licensed tiered instance, we recommend you take a look at this troubleshooting page for software licensing problems.