Can I split up my activation key into smaller ones?

You can split your activation key depending on the license model and specific circumstances.

You can purchase a license directly from our site or may have a license through AWS (Amazon tiered). When you buy on our site, we refer to it as the bring your own license (BYOL) model. With BYOL, you can:

  • Set up your Access Server anywhere.
  • Purchase and activate an activation key.
  • Unlock a certain number of connections.

We provide subscriptions or fixed license keys. For details about their differences, refer to our billing FAQ.

Splitting your activation key depends on whether you have a subscription or a fixed license.

For the subscription model, you can change the number of allowed connections yourself:

  1. Sign in to the Access Server portal.
  2. Click Subscriptions.
  3. Click your existing subscription.
  4. Click Edit Subscription.

You can change the number of connections anytime and purchase another subscription. For example, if you have a subscription with 50 connections that you want to split, you can edit it to a 20-connection subscription and purchase a second subscription with 30 connections.

For the fixed license key model, you can only split it under certain conditions:

  • You haven’t activated the fixed license key.
  • Your new activation keys contain a minimum of ten connections.

For example, you can split an activation key with 30 connections into three keys with ten connections each. To do this, you must contact us using the support ticket system.

We recommend switching to the subscription model to increase the number of connections for your Access Server. However, if you need to keep using a fixed license, you can activate multiple fixed license keys on the same Access Server. So, if you have ten allowed connections on a server now with a fixed activation key, you can activate another key for ten to get a total of 20 allowed connections.