---
title: Troubleshooting Hub
canonical: https://openvpn.net/connect-docs/troubleshooting/
product: OpenVPN Connect Docs
---

# Troubleshooting Hub

Refer to the guides in this section for troubleshooting tips, or contact [support](https://support.openvpn.com).

## Quick topics

**Client VPN Connectivity:**

- [How to Get Your Connection Profile](https://openvpn.net/connect-docs/get-connection-profile.md)
- [FAQ server failover](https://openvpn.net/connect-docs/troubleshooting-faqs/#how-do-i-set-up-my-profile-for-server-failover--58380)
- [FAQ error messages](https://openvpn.net/connect-docs/android-faqs/#how-can-i-fix-error-messages--58582)

**Authentication:**

- [Authentication](https://openvpn.net/connect-docs/authentication.md)
- [FAQ profiles without cert or key](https://openvpn.net/connect-docs/troubleshooting-faqs/#how-can-i-use-the-app-with-profiles-that-lack-a-client-certificate-key--58380)
- [FAQ error messages](https://openvpn.net/connect-docs/android-faqs/#how-can-i-fix-error-messages--58582)

- [Submit Support Ticket](https://support.openvpn.com/)

## In this section:

- [Troubleshooting FAQs](https://openvpn.net/connect-docs/troubleshooting-faqs.md)
- [How to Get Your Connection Profile](https://openvpn.net/connect-docs/get-connection-profile.md)
- [Using Mobileconfig Profiles](https://openvpn.net/connect-docs/mobileconfig-profile.md)
- [Help Transferring the .ovpn File to iOS](https://openvpn.net/connect-docs/help-transferring-ovpn-ios.md)
- [Help Transferring a Profile to Android](https://openvpn.net/connect-docs/trouble-importing-profile-android.md)
- [Adding Shortcuts on Android](https://openvpn.net/connect-docs/android-shortcuts.md)
- [OpenVPN Directives not Supported by the App](https://openvpn.net/connect-docs/directives-not-supported.md)
- [MD5 Signature Algorithm Support](https://openvpn.net/connect-docs/md5-signature-algorithm-support.md)
- [Can I Use iOS 6+ VPN-on-Demand With OpenVPN?](https://openvpn.net/connect-docs/vpn-on-demand.md)
- [Can an OpenVPN Server Push Proxy Settings to a Mobile Device?](https://openvpn.net/connect-docs/proxy-settings-from-openvpn-server.md)
- [Pushed DNS Servers and Search Domains on iOS](https://openvpn.net/connect-docs/dns-servers-mobile-behavior.md)
- [Import CloudConnexa Connection Profile Using Cloud ID](https://openvpn.net/connect-docs/get-cloudconnexa-connection-profile.md)

---

Prev: [Command Line](https://openvpn.net/connect-docs/command-line.md)
Next: [Troubleshooting FAQs](https://openvpn.net/connect-docs/troubleshooting-faqs.md)
Index: https://openvpn.net/connect-docs/llms.txt