---
title: Set the Timeout Value for User Connections
canonical: https://openvpn.net/cloud-docs/owner/settings/settings---users/set-the-timeout-value-for-user-connections/
product: CloudConnexa Docs
description: You may not want to allow long-lived connections from user devices as a security policy. CloudConnexa automatically disconnects a user connection when the set connection timeout value is reached. The client automatically tries to reconnect and, if applicable, will prompt the user for authentication.
keywords: connection timeout
---

# Set the Timeout Value for User Connections

You may not want to allow long-lived connections from user devices as a security policy. CloudConnexa automatically disconnects a user connection when the set connection timeout value is reached. The client automatically tries to reconnect and, if applicable, will prompt the user for authentication.

> **Note**
>
> The **Connection Timeout** applies only to connections from the User's devices and not to Connectors.

The connection timeout value is set by default for 24 hours. If you want to change this value, follow the steps below:

1. Sign in to the CloudConnexa Administration Portal using your WPC's **Cloud ID** address (for example, `yourcompany.openvpn.com`).
2. Navigate to **Settings \> Users**.
3. Click **Edit**, which is located in the top right corner.
4. Enter the desired timeout duration in the **Connection Timeout** section.
5. Click **Update**.
6. Check that the details shown in the confirmation dialog box are correct, and click **Confirm**.

## Tutorial showing how to change the connection timeout value

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Prev: [Settings - Users](https://openvpn.net/cloud-docs/owner/settings/settings---users.md)
Next: [Connect Auth](https://openvpn.net/cloud-docs/owner/settings/settings---users/set-the-default-connection-authentication--connect-auth--policy-for-users.md)
Index: https://openvpn.net/cloud-docs/llms.txt