---
title: Set Notification for High Subscription Usage
canonical: https://openvpn.net/cloud-docs/owner/settings/settings---notifications/set-notification-for-high-subscription-usage/
product: CloudConnexa Docs
description: The default state of the High Subscription Usage notification setting is OFF. When turned ON, the Owner and all Administrators of the WPC will receive an email alert when the number of connections to their WPC exceeds the set threshold.
keywords: notification
---

# Set Notification for High Subscription Usage

The default state of the High Subscription Usage notification setting is OFF. When turned ON, the WPC Owner and all Administrators will receive an email alert when the number of connections to their WPC exceeds the set threshold.

The threshold is configured as a percentage of the subscribed connections. For example, a threshold set at 80% for customers who subscribe to 100 connections will send an email alert when 80 or more connections are active during the previous day. This alert serves as an advance warning that the number of active connections may soon exceed the number of subscribed connections, potentially causing connections to be disconnected.

The default high subscription usage threshold is set to 80%. To change the threshold percentage, follow the steps below:

1. Sign in to the CloudConnexa Administration Portal using your WPC's **Cloud ID** address (for example, `yourcompany.openvpn.com`).
2. Navigate to **Settings \> Notifications**.
3. Click **Edit**, which is located in the top right corner.
4. Change the **Threshold** percentage in the **High Subscription Usage** section.
5. Click **Update**.
6. Check that the details shown in the confirmation dialog box are correct, and click **Confirm**.

To turn this notification ON or OFF, follow the steps below:

1. Sign in to the CloudConnexa Administration Portal using your WPC's **Cloud ID** address (for example, `yourcompany.openvpn.com`).
2. Navigate to **Settings \> Notifications**.
3. Click **Edit**, which is located in the top right corner.
4. Toggle the switch to turn the notification ON/OFF in the **High Subscription Usage** section.
5. Click **Update**.
6. Check that the details shown in the confirmation dialog box are correct, and click **Confirm**.

## Related Video

- [Video: Configure Email Alerts for High Utilization and Offline Connectors](https://openvpn.net/cloud-docs/videos/configuration/notifications/video--configure-email-alerts-for-high-utilization-and-offline-connectors.md)

---

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