Status: Log Reports

About the Page

This page gives you an easy form to query the history of clients that have connected to the Access Server.

Example image of the Status: Log Reports page.

log report query

Query By Start Time

At the top-left is Query by Start Time. This section allows you to query the log using a time range with the following three options:

  • Do not filter log on Start Time: No filtering via start time.
  • Last ___ hours: Search for entries in the last specified hours, days, or minutes. Define the amount of time then use the drop-down menu (default is hours) to choose to query by days, hours, or minutes.
  • From ___ to ___: Define a time interval which ranges from the specified hours of the current day. For example, a user can query all logs that were submitted between 11:00 (11 am) and 20:30 (8:30 pm). This will generate all logs recorded between those times.

Query By Start Time

Query Parameters Prompt

At the top-right is Filter by Number of Log Entries. This section limits the number of logs returned and queries by earliest or latest entries. Use the drop menu to choose first (earliest) or last (latest).

Once you set the parameters for your query, press the query log button:

Or press the download query button to download results as a CSV.

Once you have downloaded the log as a CSV file, you may prefer using Microsoft Excel, Google Spreadsheet, or your preferable CSV-supported application, for a better visual appearance of the file.

After querying, a table of results should appear at the bottom of the page.

Example Query

Query Results


The general name of the Access Server.

User Name

The identity of the user attempting to connect to the Access Server.

Start Time

The date when the request was made.


The amount of time the user was connected to the Access Server.


The type of user connecting to the Access Server: Admin = WEB_ADMIN; Client = VPN

Real IP

The IP address of the user.


The IP address assigned by the VPN to the user.


The protocol used for the connection: TCP or UDP.


The port used to complete the request.

Bytes In

The amount of data received from the user.

Bytes Out

The amount of data sent to the user.


The message detailing why a user was unable to connect to the Access Server. This is blank if the connection was successful.

Sorting and Filtering Query Results

The headers of the table contain arrows that allow you to sort the entries in ascending/descending order. You can also add additional filters to the query by inputting valid search parameters into the filter records field:

Filter records field.

The query filters as you type characters in this field. To remove the filter and display all of the original result set, delete all characters or enter only a space.


The Log Reports section provides a clean interface for admins to view the history of those whom have attempted to access the server. It provides a way to search, filtering, and downloads. For more information about Querying from the Web UI, please click here.